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Washer won't start

01 - Water Supply Valves are Closed
Confirm that both the hot and cold water supply valves are open. If the valves are closed the washer won't fill to start the wash cycle.
02 - Washing Machine User Control and Display Board
To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
Required Part
Washing Machine User Control and Display Board
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Most Common Solution
03 - Washing Machine Timer
The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity.
Required Part
Washing Machine Timer
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Most Common Solution
04 - Door or lid is open
Make sure the door or lid is closed. Most machines will not run with the door or lid open.
05 - Washing Machine Line Fuse
The line fuse blows if the washer circuits are overloaded. If the line fuse blows, the washer won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Check for shorted out components such as the wires, motor, or drain pump. If you don’t resolve the underlying issue, the new fuse will blow too.
Required Part
Washing Machine Line Fuse
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Most Common Solution
06 - Washing Machine Thermal Fuse
If the washer overheats, the thermal fuse will blow. If the line fuse blows, the washer won’t start. To determine if the thermal fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too.
Required Part
Washing Machine Thermal Fuse
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Most Common Solution