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Identify Problem
03
Find Solutions
Washer dispenser not working
01 - Washing Machine Water Inlet Valve
The dispenser uses water from the inlet valve to flush out the detergent and fabric softener from the dispenser. If the water flow is too slow the dispenser will not distribute the detergent and softener properly. The water inlet valve requires at least 20 psi to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, replace the water inlet valve.
Required Part
Washing Machine Water Inlet Valve
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Most Common Solution
02 - Washing Machine Detergent Container
The dispenser's detergent container could be clogged, misaligned, or damaged, and unable to dispense its contents properly. Inspect the detergent container for any damage and replace if necessary.
Required Part
Washing Machine Detergent Container
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Most Common Solution
03 - Washing Machine Dispenser
The dispenser itself could be clogged, misaligned, or damaged, and unable to dispense the detergent, bleach, or fabric softener properly. Inspect the dispenser for any damage and replace if necessary.
Required Part
Washing Machine Dispenser
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Most Common Solution
04 - Washing Machine Siphon Break
Some dispensers use a siphon tube. If the siphon tube gets plugged you may get a diluted mixture of detergent, bleach, or fabric softener remaining in the tray. Make sure the dispenser compartment trays and siphon tubes are clean.
Required Part
Washing Machine Siphon Break
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Most Common Solution
05 - Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the dispenser to release the detergent, bleach, or fabric softener, although this is not a common problem. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.
Required Part
Washing Machine Control Board
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Common Solution
06 - Washing Machine Drawer
A washer dispenser not working is often the result of low water pressure in the home or a defective water inlet valve not supplying water to the dispenser. However, it's also possible the dispenser drawer is obstructed or damaged and not allowing the detergent, bleach, or fabric softener to be dispensed. You should inspect the drawer for any obstructions or damage and replace the component if necessary.
Required Part
Washing Machine Drawer
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Common Solution
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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