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Refrigerator ice dispenser not working

01 - Refrigerator Dispenser Door
The dispenser door is opened by a motor or a solenoid to dispense the ice, but if the door is broken, it may not open properly in order to release the ice. You should inspect the dispenser door for damage to determine if the component should be replaced. You may have to remove the dispenser control panel or frame to access and inspect the dispenser door.
Required Part
Refrigerator Dispenser Door
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Most Common Solution
02 - Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
Required Part
Refrigerator Dispenser Control Board
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Common Solution
03 - Refrigerator Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
Required Part
Refrigerator Dispenser Switch
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Common Solution
04 - Refrigerator Crushed/Cubed Ice Solenoid
The crushed/cubed ice solenoid is the component that opens and closes a door in the ice bucket auger housing to allow the fully formed ice cubes to pass through or to divert the cubes through a crushing blade system to crush the ice when that option is chosen. If you don't hear a "clunk" sound when switching between the "Crushed" and "Cubed" ice options, it's likely the crushed/cubed ice solenoid is defective. You can use a multimeter to test the solenoid for continuity, a continuous electrical ...path present in the component. If the solenoid has no continuity, the component is faulty and will need to be replaced.
Required Part
Refrigerator Crushed/Cubed Ice Solenoid
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Common Solution
05 - Refrigerator Main Control Board
A refrigerator's main control board governs most of the functions of the appliance including the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the main control board is more likely to be at fault.
Required Part
Refrigerator Main Control Board
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Common Solution
06 - Ice chute jammed
The ice chute may be jammed. Remove the cubes that are jamming the dispenser chute.