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Identify Problem
03
Find Solutions
Refrigerator ice and water dispenser not working
01 - Refrigerator Dispenser Actuator
The dispenser actuator is the component that activates the switch or switches to send voltage to the dispenser. If the dispenser actuator is damaged, it may be unable to activate the switch. Inspect the dispenser actuator for any damage and replace with a new one if necessary.
Required Part
Refrigerator Dispenser Actuator
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Most Common Solution
02 - Refrigerator Dispenser Control Board
The dispenser control board governs most of the functions of the dispenser system. If only one dispenser part is not working, it is probable that an individual part has failed. In this case, test each of the dispenser components before testing the control board. If the entire dispenser system is not working, the control board is more likely to be at fault.
Required Part
Refrigerator Dispenser Control Board
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Most Common Solution
03 - Refrigerator Dispenser Switch
The dispenser switches send voltage to the dispenser. If one of the dispenser switches is defective, the dispenser will not work. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. If a dispenser switch does not have continuity, replace it.
Required Part
Refrigerator Dispenser Switch
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Most Common Solution
04 - Refrigerator Door Switch
The door switch turns off the ice and water dispenser when the refrigerator door is open. If the door switch fails, the dispenser will not turn on. To determine if the door switch is defective, use a multimeter to test it for continuity. If the door switch does not have continuity when activated, replace it.
Required Part
Refrigerator Door Switch
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Most Common Solution
05 - Doors not closing properly
Check to make sure all drawers and ice buckets are pushed in properly. Be sure the refrigerator doors are completely closed. There should be no visible gap around the door gasket.
06 - Refrigerator Water Filter Housing
On many refrigerators, the incoming water will pass through a water filter before reaching the dispenser or the ice maker fill tube. If the water filter housing is damaged, water may not flow through the housing when the filter is installed. Inspect the water filter housing for damage and confirm it is properly seated. If necessary replace the damaged housing with a new one.
Required Part
Refrigerator Water Filter Housing
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Common Solution
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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