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Fridge Not Cooling but the Freezer Works? 10 Reasons Why the Fridge is Not Cold but the Freezer Is
01 - The Evaporator Coils are Frosted Over
The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.
02 - Refrigerator Evaporator Fan Motor
The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings fo...
Required Part
Refrigerator Evaporator Fan Motor
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Most Common Solution
03 - Door not closing all the way
If a door is slightly open, the refrigerator may not cool properly. The door bin may be hitting the shelf causing the door to stay slightly open. Food Items in the door bins and shelves can also keep the door from closing. Make sure the shelves and door bins are in the proper locations. Avoid overloading the door bins and shelves.
04 - Refrigerator Temperature Control Thermostat
The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running properly, resulting in the refrigerator compartment not cooling as expected. To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not li...
Required Part
Refrigerator Temperature Control Thermostat
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Most Common Solution
05 - Refrigerator Door Gasket
A refrigerator door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the refrigerator compartment being warm even though the freezer compartment is cold. Inspect the door gasket for any damage and replace with a new one if necessary.
Required Part
Refrigerator Door Gasket
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Most Common Solution
06 - Refrigerator Damper Control Assembly
The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.
Required Part
Refrigerator Damper Control Assembly
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Common Solution
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Kelvinator Refrigerator PartsTappan Refrigerator PartsWhite-Westinghouse Refrigerator PartsHotpoint Refrigerator PartsRCA Refrigerator PartsAmericana Refrigerator PartsAdmiral Refrigerator PartsJenn Air Refrigerator PartsMagic Chef Refrigerator PartsNorge Refrigerator PartsSub Zero Refrigerator Parts
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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