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Washer won't start

01 - Water Supply Valves are Closed
Confirm that both the hot and cold water supply valves are open. If the valves are closed the washer won't fill to start the wash cycle.
02 - Washer/Dryer Combo User Control and Display Board
To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
Required Part
Washer/Dryer Combo User Control and Display Board
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Most Common Solution
03 - Washer/Dryer Combo Timer
The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity.
Required Part
Washer/Dryer Combo Timer
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Most Common Solution
04 - Door or lid is open
Make sure the door or lid is closed. Most machines will not run with the door or lid open.
05 - Washer/Dryer Combo Main Control Board
The main control board might be defective. However, the main control board is rarely at fault for this symptom. Before replacing the main control board, first check all of the more commonly defective parts.
Required Part
Washer/Dryer Combo Main Control Board
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Most Common Solution
06 - Washer/Dryer Combo Drain Pump
A washing machine drain pump assists in removing the water from the tub by forcing the water through a drain hose to a laundry tub or drain pipe. Since water may be drained from the tub multiple times during a wash cycle, a defective drain pump may prevent the washer from starting. If there is still water in the tub after the washer stops, inspect the drain pump for any obstruction. You can also use a multimeter to test the drain pump for electrical continuity to help determine if the pump is ab...le to function or not.
Required Part
Washer/Dryer Combo Drain Pump
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Common Solution