Choose Product
Identify Problem
03
Find Solutions

Washer won't spin or agitate

01 - Washer/Dryer Combo Motor Coupling
The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
Required Part
Washer/Dryer Combo Motor Coupling
Enter model number to search for the required part specific to your product
Most Common Solution
02 - Washer/Dryer Combo Drive Belt
Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
Required Part
Washer/Dryer Combo Drive Belt
Enter model number to search for the required part specific to your product
Most Common Solution
03 - Washer/Dryer Combo Belt Kit
One of the drive belts might be defective. Over time, the drive belt can dry out and start to crack or burn. Eventually, a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. To determine if the drive belt is broken, inspect the drive belt. If the drive belt is broken or damaged, replace it.
Required Part
Washer/Dryer Combo Belt Kit
Enter model number to search for the required part specific to your product
Most Common Solution
04 - Washer/Dryer Combo Lid Switch Assembly
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.
Required Part
Washer/Dryer Combo Lid Switch Assembly
Enter model number to search for the required part specific to your product
Most Common Solution
05 - Lid Not Fully Closed
On most top load machines the washer will not agitate or spin without the lid being fully closed. Close the lid after loading the washer and ensure there are no obstructions.
06 - Washer/Dryer Combo Drive Motor
The drive motor might be defective. However, the drive motor is rarely at fault for this symptom. Before replacing the drive motor, first check all of the more commonly defective washer components. If none of those components are defective, consider replacing the drive motor. To determine if the drive motor is defective, first ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.
Required Part
Washer/Dryer Combo Drive Motor
Enter model number to search for the required part specific to your product
Most Common Solution