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Identify Problem
03
Find Solutions
Washer won't drain
01 - Washer/Dryer Combo Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
Required Part
Washer/Dryer Combo Drain Pump
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Most Common Solution
02 - Washer/Dryer Combo Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and w...
Required Part
Washer/Dryer Combo Control Board
Enter model number to search for the required part specific to your product
Most Common Solution
03 - Drain hose is clogged or kinked
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
04 - Clogged Pump or Hose
Sometimes, socks and other small articles of clothing can get into the drain system and clog the pump hose or the pump itself. Remove the hoses from the pump and check for any obstructions.
05 - Washer/Dryer Combo Lid Switch Assembly
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not drain. To determine if the lid switch assembly is defective, use a multimeter to test each of the lid switches for continuity. If a lid switch does not have continuity, replace it.
Required Part
Washer/Dryer Combo Lid Switch Assembly
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Common Solution
06 - Washer/Dryer Combo Door Lock Motor and Switch Assembly
The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door lock is defective, the washer will not spin or start. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrical...
Required Part
Washer/Dryer Combo Door Lock Motor and Switch Assembly
Enter model number to search for the required part specific to your product
Common Solution
Troubleshooting by Brand
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Shop for Parts by brands
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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