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Identify Problem
03
Find Solutions
Washer door or lid won't lock
01 - Washer/Dryer Combo Door Lock Motor and Switch Assembly
The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity. If one of the ...
Required Part
Washer/Dryer Combo Door Lock Motor and Switch Assembly
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Most Common Solution
02 - Washer/Dryer Combo Boot Seal Retaining Ring
A washer door boot seal retaining ring is the component that secures the door boot seal to the front panel on front-load washing machines. If the retaining ring is damaged or missing, the boot seal can become detached from the panel and prevent the door from closing and locking properly. If the retaining ring is missing or broken, you should install a new one.
Required Part
Washer/Dryer Combo Boot Seal Retaining Ring
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Most Common Solution
03 - Washer/Dryer Combo Door Boot Seal
If the door boot seal on front-load washers is damaged or becomes misaligned, it can prevent the door from closing and locking properly. Inspect the door boot seal for any damage and replace the seal if required.
Required Part
Washer/Dryer Combo Door Boot Seal
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Most Common Solution
04 - Washer/Dryer Combo Door Lock
The door lock assembly might be defective. Inspect the door lock for damage. If the door lock is damaged, replace it.
Required Part
Washer/Dryer Combo Door Lock
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Most Common Solution
05 - Washer/Dryer Combo Door Latch
The door latch assembly might be defective. Inspect the door latch for damage. If the door latch is damaged, replace it.
Required Part
Washer/Dryer Combo Door Latch
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Most Common Solution
06 - Washer/Dryer Combo Door Hinge
If the washing machine's lid strike or door strike does not line up with the lock or latch when you attempt to close the lid or door, it's likely the lid hinge or door hinge is bent or misaligned. This can prevent the door or lid from locking. Inspect the hinge for damage and replace if necessary.
Required Part
Washer/Dryer Combo Door Hinge
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Common Solution
Troubleshooting by Brand
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Shop for Parts by brands
Amana Washer/Dryer Combo PartsFrigidaire Washer/Dryer Combo PartsGE Washer/Dryer Combo PartsMaytag Washer/Dryer Combo PartsWhirlpool Washer/Dryer Combo PartsKenmore Washer/Dryer Combo PartsElectrolux Washer/Dryer Combo PartsSpeed Queen Washer/Dryer Combo Parts
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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