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Identify Problem
03
Find Solutions
Dryer drum not turning
01 - Washer/Dryer Combo Drive Belt
The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it.
Required Part
Washer/Dryer Combo Drive Belt
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Most Common Solution
02 - Washer/Dryer Combo Drum Roller
Most dryers have two drum rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the drum rollers are worn out, the dryer won’t turn properly. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If one or more of the rollers are worn out, we recommend replacing all...
Required Part
Washer/Dryer Combo Drum Roller
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Most Common Solution
03 - Washer/Dryer Combo Drum Roller Axle
Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. Over time, the drum roller axles can wear out, causing the rollers to bind. If the rollers are worn out or start binding, the motor will get overloaded and the dryer won’t turn. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not...
Required Part
Washer/Dryer Combo Drum Roller Axle
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Most Common Solution
04 - Washer/Dryer Combo Drum Bearing
The drum bearing supports the rear of the dryer drum. Over time, this bearing wears out. If the drum bearing is worn out, the dryer may not turn properly. To determine if the drum bearing is at fault, remove the dryer belt and try turning the drum by hand. If the drum rotates freely, the drum bearing is not likely worn out. If the drum makes squealing or grinding sounds when turned and/or is hard to turn, check the drum bearing and replace it if necessary.
Required Part
Washer/Dryer Combo Drum Bearing
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Common Solution
05 - Washer/Dryer Combo Drum Support Roller & Axle
Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. Over time, the drum roller axles can wear out, causing the rollers to bind. If the rollers are worn out or start binding, the motor will get overloaded and the dryer won’t turn. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not...
Required Part
Washer/Dryer Combo Drum Support Roller & Axle
Enter model number to search for the required part specific to your product
Common Solution
06 - Washer/Dryer Combo Blower Wheel
The dryer blower wheel is the component that circulates the air through the dryer drum. Since the drive motor that rotates the blower wheel will often drive the belt that turns the drum as well, an obstructed blower wheel could prevent the drum from turning. Inspect the blower wheel and housing for any obstruction and replace the component if necessary.
Required Part
Washer/Dryer Combo Blower Wheel
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Common Solution
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Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
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