Choose Product
Identify Problem
03
Find Solutions

Dishwasher buttons not working

01 - Dishwasher Touchpad and Control Panel
First, ensure that the display works. If the dishwasher display is working but the some of the button don’t respond correctly, the touchpad and control panel might need to be replaced. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)
Required Part
Dishwasher Touchpad and Control Panel
Enter model number to search for the required part specific to your product
Most Common Solution
02 - Dishwasher Touchpad
First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.)
Required Part
Dishwasher Touchpad
Enter model number to search for the required part specific to your product
Most Common Solution
03 - Incoming Power Problem
If there are no indicator lights or any noise from the dishwasher when it is turned on, it is likely there is no power getting to the dishwasher. Check the circuit breakers or fuses. Since most dishwashers are hardwired (not plugged in), the junction box on the dishwasher should be checked for loose or burnt wires.
04 - Dishwasher Door Latch
If the dishwasher buttons aren't working, it's possible the door latch is malfunctioning and preventing a wash cycle from being started. Inspect the door latch for any damage. you can also use a multimeter to test the micro switch inside the door latch for electrical continuity. If the switch does not have continuity, the switch or latch assembly should be replaced.
Required Part
Dishwasher Door Latch
Enter model number to search for the required part specific to your product
Most Common Solution
05 - Dishwasher Main Control Board
The main control board regulates nearly every function in the dishwasher. If there is a problem with the main control board, it might not send voltage to the dishwasher touchpad, causing the touchpad buttons not to work. Control boards are often misdiagnosed; make sure you test more commonly defective parts before replacing the main control board.
Required Part
Dishwasher Main Control Board
Enter model number to search for the required part specific to your product
Most Common Solution
06 - Dishwasher Control Board
The control board regulates nearly every function in the dishwasher. If there is a problem with the control board, it might not send voltage to the dishwasher touchpad, causing the touchpad buttons not to work. Control boards are often misdiagnosed; make sure you test more commonly defective parts before replacing the control board.
Required Part
Dishwasher Control Board
Enter model number to search for the required part specific to your product
Common Solution